I was once given a task to research what it would take to make my large organization, with many departments working in silos, work more cross functionally. I can sense your eye roll and sigh of exhaustion.
What I realized in the mountains of articles and research about cross-functionality is that it takes a lot of time, a lot of resources, and hardest of all, a complete shift in organizational mindsets. Cross functionality requires a mission-focused mindset rather than a departmental goals focused mindset. A hard shift to make when pay raises and bonuses are built on departmental goals.
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